General Questions
HOW CAN I CHANGE MY SHIPPING ADDRESS?
When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.
HOW CAN I TRACK MY ORDERS & PAYMENT?
After logging into your account, the status of your checkout history can be found under Order History.
HOW DO I CANCEL MY ORDERS BEFORE I MAKE A PAYMENT?
After logging into your account, go to your Shopping Cart. Here, you will be able to make payment or cancel your order. Note: We cannot give refunds once payment is verified.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE AFTER I MAKE PAYMENT?
Members who ship their orders within Singapore should expect to receive their orders within five (5) to ten (10) working days upon payment verification depending on the volume of orders received.
If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.
WHAT ARE THE PAYMENT METHODS AVAILABLE?
At the moment, we only accept Credit/Debit cards
Live Chat
Chat directly with a Megnor Guru for immediate answers to your questions.
Email Us
Reach us by email any time! We’ll do our best to respond as quickly as possible.
Call us 24X7
Talk to us directly for additional help immediate answers to your questions.